Cookie Policy

Last updated: 20 August 2026

This Cookie Policy explains how Hellish Heaven Ltd (“Hellish Heaven”, “we”, “us” or “our”) uses cookies and similar technologies when you visit and use our website.

It should be read alongside our Privacy Policy, which explains how we collect and use personal information.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.

They help websites work properly and can be used to remember your preferences, keep items in your shopping basket, support customer account and checkout functions, understand how a website is being used and, where you have given permission, support analytics and advertising.

How We Use Cookies

Our website may use different types of cookies depending on the features and services that are active.

Essential Cookies

Essential cookies are necessary for our website and online store to function correctly.

They may be used for purposes such as:

maintaining your shopping basket;
processing checkout;
providing secure customer account functions;
protecting our website against fraud and misuse;
remembering privacy and cookie preferences; and
providing other functions necessary for the operation of our online store.

Because these cookies are required for the website to work properly, they do not generally require consent.

Functional Cookies

Functional cookies may be used to remember choices you make when using our website and to provide additional features or a more personalised experience.

Where consent is required, these cookies will only be used after you have made the appropriate choice through our cookie settings.

Analytics Cookies

With your consent, we may use analytics cookies and similar technologies to understand how visitors use our website.

For example, they may help us understand which pages and products are viewed, how visitors navigate around our website and how our online store performs.

We use this information to understand and improve the customer experience and performance of our website.

Marketing and Advertising Cookies

Where marketing or advertising services are enabled, and with your consent where required, cookies and similar technologies may be used to understand the effectiveness of our advertising and marketing activities.

They may also be used by advertising partners to help provide advertising that is more relevant to your interests.

We will not intentionally use non-essential marketing or advertising cookies before obtaining consent where consent is required by applicable law.

Shopify

Our online store is operated using Shopify.

Shopify uses cookies and similar technologies that help provide the functionality, security and operation of our online store.

Some Shopify cookies are necessary for features such as the shopping basket, checkout, customer accounts, security and fraud prevention.

Shopify and services integrated with our store may also use other cookies or similar technologies depending on the features and services enabled on our website.

Third-Party Services

We may use third-party services to help operate, analyse, improve or market our online store.

Depending on the services enabled, these third parties may use cookies or similar technologies.

The services used by our website may change from time to time as we add, remove or update features.

Where required, non-essential third-party cookies will be subject to your cookie consent choices.

Managing Your Cookie Preferences

When you visit our website, you may be provided with a cookie banner or privacy preference controls that allow you to manage the use of non-essential cookies.

Where required by law, non-essential cookies will not be used until you have provided the appropriate consent.

You can change or withdraw your cookie preferences where the relevant controls are available on our website.

You may also be able to block or delete cookies through your web browser settings.

Please be aware that blocking essential cookies may prevent certain parts of our website from functioning correctly, including features such as the shopping basket, customer accounts or checkout.

Withdrawing Your Consent

Where we rely on your consent to use non-essential cookies, you can withdraw or change that consent at any time through the cookie or privacy settings available on our website.

Withdrawing consent will not affect the lawfulness of any processing that took place before your consent was withdrawn.

How Long Cookies Remain on Your Device

Different cookies may remain on your device for different periods.

Some cookies are temporary and are removed when you close your browser. Others may remain on your device for a longer period so that preferences or other information can be remembered when you return to our website.

The duration of individual cookies may depend on Shopify, your browser settings and any third-party services enabled on our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies or services we use, or applicable legal requirements.

The latest version will be published on our website with the date of the most recent update shown at the top of this page.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Hellish Heaven Ltd
62 Arnold Road
Nottingham
England
NG6 0DZ

Company number: 16977470
Email: info@hellishheaven.co.uk
Phone: 07502 280398